Frequently Asked Questions – Ajnadin Academy
Last Updated: February 6, 2025
This document contains the most frequently asked questions about Adjnadin Academy to help you get quick answers regarding courses, payments, policies, and more.
1. General Information
What is Adjnadin Academy?
Adjnadin Academy specializes in training women to speak English fluently in a short period using interactive and modern teaching methods.
Are courses offered online or in-person?
All courses are online only via Zoom and Google Meet, with continuous follow-up via WhatsApp and Telegram.
Is the academy accredited?
Currently, the academy provides participation certificates, with future plans for international accreditation.
2. Courses
What courses are available?
We offer three specialized courses:
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- Learn to speak English confidently in any situation without preparation.
- Duration: 2 weeks
✅ Conversation Course
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- Improve English-speaking skills.
- Duration: 5 weeks
✅ Accent Course
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- Learn to speak with a refined English accent.
- Duration: 2 weeks
How do I choose the right course?
You can book a free consultation to assess your level and determine the best course for you.
Do I need prior English knowledge?
- The Confidence Course is suitable for all levels.
- The Conversation Course is for beginners to intermediate levels.
- The Accent Course is for those who already have conversational skills and want to refine pronunciation.
3. Payment & Subscription
What are the payment methods?
You can pay via:
✅ Bank Transfer
✅ PayPal
✅ Electronic Payment Services
Can I pay in installments?
Currently, we do not offer installment payments, but you can reserve your seat by paying a portion in advance.
How do I confirm my enrollment after payment?
After payment, send your receipt to customer support via WhatsApp: 01098889512 or email: adj.nadin@gmail.com.
4. Refund Policy
✅ Refunds are available if:
- A request is made within 48 hours of payment and before the course starts.
- The course did not meet expectations (based on pre- and post-course evaluations).
❌ Refunds are NOT available if:
- The student attended more than one session.
- The student did not complete the required exercises.
5. Training & Assessment
How are students monitored during the course?
- Customized assignments are sent via WhatsApp or Telegram.
- Performance is assessed through live sessions, voice corrections, and video reviews.
What are the pre-course and post-course assessments?
- Pre-course assessment: A video submitted before starting the course to determine level.
- Post-course assessment: A video at the end of the course to measure progress.
6. Support & Customer Service
How can I contact the academy?
📞 WhatsApp: 01098889512
📧 Email: adj.nadin@gmail.com
🌐 Website: www.adjnadin.com
What should I do if I face technical issues during a session?
- Check your internet connection.
- Try using a different device or browser.
- Contact technical support immediately.
7. Certificates & Graduation
Will I receive a certificate after completing the course?
Yes! We provide electronic certificates that can be downloaded and printed.
📌Important Notes:
Please review the FAQs before contacting support to save time.
This document is updated regularly based on student inquiries.
If your question is not answered here, feel free to contact us!
Thank you for choosing Ajnadin Academy!
At Ajnadin Academy, we’re committed to helping you achieve your goals.
